Whitelist our Email Address
Words such as "cute" and "hot" and phrases such as "Big Discount" and "Limited Time Only" are often used in our emails and newsletters, but they can also trigger the anti-spam filters used at Gmail, Outlook, Yahoo and others.
To insure our news gets to your Inbox please first check your Spam or Bulk Mail folder and mark items there "Not Spam", then move them to the Inbox. Next, be sure to Whitelist the following names and email addresses.
For TrueModels.com Subscription, Password Issues & News Emails We Use:
staff@truemodels.com
For Customer Service Issues We Use:
truemodels.com@gmail.com
Basic whitelisting information for Gmail, Outlook (includes Hotmail, Live and MSN) and Yahoo is shown below.
How to Whitelist an email address with Gmail
Sign in to your account at Gmail.com and do the following.
Add the address to your contacts.
Add the name and email address that is sending you email (Jimmy, staff@truemodels.com and truemodels.com@gmail.com) to your Gmail Contacts. Google will usually deliver email from addresses that are in your Contacts.
Mark messages as "Not Spam".
If Gmail has marked emails you wish to Whitelist as Spam, tell Gmail the emails are not spam.
In Gmail, navigate to the spam folder.
Search for emails containing the emails you wish to Whitelist from staff@truemodels.com or truemodels.com@gmail.com.
Select all the emails shown.
Click More and then Not Spam.
How to Whitelist an email address with Outlook.com
For Outlook.com, Windows Live Mail, Hotmail and MSN Mail, sign in to your account at Outlook.com and do the following.
Add the address to your contacts.
Add the name and email address that is sending you email (Jimmy, staff@truemodels.com and truemodels.com@gmail.com) to your Outlook Contacts. Outlook.com will usually deliver email from addresses that are in your Contacts.
Add the address to your safe senders.
Click the gear icon in the top-right corner and then More mail settings.
Select Safe and blocked senders and then Safe senders.
Add add the name and email address of the email you want to Whitelist to the list of Safe senders.
How to Whitelist an email address with Yahoo! Mail
Sign in to your account at Yahoo! Mail and do the following.
Add the address to your contacts.
Add the name and email address that is sending you email (Jimmy, Staff@truemodels.com and truemodels.com@gmail.com) to your Yahoo! Mail Contacts. Yahoo! will usually deliver email from addresses that are in your Contacts.
Create a filter for the address staff@truemodels.com
Mouse over the Settings menu icon and select Settings.
Click Filters and then Add
Enter a Filter Name
Enter the domain (truemodels.com) of the email you want to Whitelist in the Sender field.
Select Inbox as the folder to deliver the email to.
Click Save and then click Save again.
Note about Yahoo - Over the years we've discovered that Yahoo is the worst email system for fans of models. The filtering they use tends to capture too many of the words we use in a normal email such as "cute", "beautiful" and even the term "TrueModels", unless the sender is on their preferred list. We've never been able to get one of our sites on that list. If you often have issues with our emails arriving at your Yahoo inbox, please consider switching to a more user friendly service.